Another day...

I am NOT a morning person. I realize it doesn't matter how much sleep I get at night, because if I have to wake up before 10 am, I'm gonna be tired as hell. Such as now. Some people would argue with me that it's harder to go to a lecture tired. I disagree entirely. At least you don't have to talk. Frickin hell, trying to explain myself in cantonese sometimes makes me feel dumb beyond belief. You'd think my cantonese would have improved by now, but apparently, that assumption escapes my grasp. Oh whatever, it's too damn early.

My supervisor made me go into break 7 at 8:30 in the morning to get taught how to ask e-bills in chinese. The co-worker who was teaching me was like, man, you've got to be kidding right. Why is he always on your case?

Good question. I'd really like to know too. And now there's a minimum of 15 E-bills per month to be reached. Hahahaha that's insane. I'm not even on the internet queue, where the most number of people will agree to go on it. This job never gets easier. They always have to add some kind of challenge to keep us from getting bored I guess.

Geez, I had a TSR today transfer a call to me. He sounded confused. He told me,
"A TSR2 told me to transfer to the SDP queue cause you could get me a faster service call date for this customer."
".......um, okay. So this is an internet related issue then?"
"Yes, we'll probably have to book a service call for this customer. Their phone modem looks like the signal is a little high."
".... but the customer called in regarding their internet? Did they complain about their phone service?"
"Well, no."
"....... um okay pass the customer through."
So I talked to the customer, and they're not having issues with their phone at all. Yet here I am, booking them a service tech for their phone service, when the primary problem is the internet. Fantastic. I wonder who the TSR2 is that recommended that. Way to waste our limited SDP resources. *mutter* And it was only faster by 1 frigging day too. *sigh*

OMFG HAHAHA. They were giving out t-shirts today for us, (yay, they finally gave one to me in my own size, even though it's kind of nerdy looking) and when I was on my last break today, my female co-worker held up a black t-shirt to look at it. I got all excited cause I had wanted a black t-shirt versus the white one I have, and I wanted to know if the black t-shirt she had was a female size as well. So I stood up and I said "HEY! YOU GOT A BLACK ONE! HOW BIG IS IT?!" I hadn't realized what I had said, but ALLL the male co-workers sitting around me looked at me strangely and started laughing their asses off. I had no idea what was going on so when I asked my co-worker he repeated what I had said, and I started laughing too. Err, yeah. I don't have a sick mind....

Whoa, today I actually had a new recruit listen in on my calls. It was interesting... I was actually kind of shaking, but I couldn't tell if it was cause the stupid tower was so frigging cold or because I was nervous. He managed to listen in on a super hard call I couldn't figure out. Thank god the customer decided to call back since she had to go to school. It was so odd... but I won't go into it since it's all technical related. But yah, pretty cool. Except when I told the supervisor to take me off the cantonese queue since the new recruit couldn't listen to cantonese and he didn't do it. *mutter* useless *mutter*. Poor guy, listening to me troubleshoot with some customer in chinese hahaha. Eh.

Anyways, that's end of blog for me today. Except that I'm stuck on night shift again next month unless I can trade it off. *sigh*